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Defining and Achieving Service Excellence
Looking for someone who’s been there before?
Need outsourcing experience to help you select and manage a vendor?
Want to put our implementation expertise to work for you?
Need a trusted advisor to ensure that vendors are delivering services as promised?
Novus Origo offers sourcing/acquisition consulting services designed to help clients identify and manage alternative service delivery models.
We work to determine the effectiveness of existing operations, evaluate the costs and benefits of various service models, assist in the selection of vendors & transition of services, and perform the follow-on management of each service provider to ensure optimal performance levels.
Our Sourcing Consulting Services Include:
- Sourcing & Shared Services Analysis
- Service Delivery Modeling
- MSA/SOW/SLA Review & Negotiations
- Service Provider Selection
- Deliverables Review
- Due Diligence Support & Monitoring
- Roll-Out Strategy Review
- Implementation / Transition Management
- Knowledge Transfer
- Transition Entry / Exit Strategy Review
- Service Stabilization
- Vendor Performance Management & Consolidation
“Our Sourcing Advisory executives have experience in the ownership of client business cases and consistently exceeded savings targets. As your Partner, our executives will help you develop realistic business cases and then hold the vendors accountable to make sure you achieve the performance you’re paying for.”